Desks FAQ

Desks FAQ

How do the desks move?
Most of our desks are electric and move with the simple push of a button.  Jarvis: Electric, push-button adjustment AD / Cascade Series: Electric...
Thu, 16 Oct, 2014 at 8:45 AM
When will my desk ship? How long will it take to get to me?
We work with a select group of desk manufacturers, each with slightly different shipping schedules and procedures.  Jarvis frames will ship in 1 - 2...
Fri, 5 Sep, 2014 at 3:50 PM
How do I mount the table top?
Jarvis tops ship with pre-drilled holes and self-tapping wood screws. Attaching the table to the frame is very straightforward.  AD series desks als...
Mon, 29 Sep, 2014 at 11:12 AM
Where can I check my order status?
We will send all updates via email including confirmation and tracking information. Please make sure the email address you use on your order is the best pac...
Fri, 17 Oct, 2014 at 2:09 PM
Which desk should I pick?
Well, that really depends on your needs. Start with Jarvis chances are it will meet your needs. With more frame colors and top finishes Jarvis featu...
Mon, 29 Sep, 2014 at 12:24 PM
What on earth is a curbside freight delivery?
Most desks ship via freight carrier. Unlike a standard ground delivery, freight deliveries require an adult to be present to inspect and sign for th...
Thu, 8 May, 2014 at 12:55 PM
How much assembly is required?
Moderate assembly is required. The process is slightly different for each manufacturer and model.  The basic process is attaching the driveshaft and c...
Wed, 20 Aug, 2014 at 11:24 AM
Is there a warranty on the desks?
Of course!  Jarvis has a 7 year warranty on all frame components. Our AD series desks come with a 2 year warranty on the motor and 5 year wa...
Wed, 14 Jan, 2015 at 9:32 AM
Can you send me a shipping quote for Hawaii / Alaska / Canada?
No problem. Here's what we will need: Contact name Full shipping address Contact phone number Business or residence?  Desk model numbe...
Fri, 21 Nov, 2014 at 6:54 PM
Freight Shipping Contact Information
Below is a directory of our commonly used freight carriers.  UPS Freight: http://ltl.upsfreight.com 1-800-333-7400, option 2 YRC Freigh...
Mon, 11 Aug, 2014 at 12:36 PM